Cheap Book Store - Managing the Customer Experience: Turning customers into advocates

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Manufacturer: FT Press

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Binding: Hardcover
EAN: 9780273661955
ISBN: 0273661957
Label: FT Press
Manufacturer: FT Press
Number Of Items: 1
Number Of Pages: 272
Publication Date: 2002-11-08
Publisher: FT Press
Studio: FT Press

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Editorial Reviews:
You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocates shows you how to manage your customer experience and reap the rewards.