Cheap Book Store - Managing for Quality and Performance Excellence (with CD-ROM)

	List Price: $293.95 Our Price: $279.71 Your Save: $ 14.24 ( 5% ) Availability: Usually ships in 24 hours Manufacturer: South-Western College Pub
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Binding: Hardcover EAN: 9780324382273 ISBN: 0324382278 Label: South-Western College Pub Manufacturer: South-Western College Pub Number Of Items: 1 Number Of Pages: 848 Publication Date: 2007-01-30 Publisher: South-Western College Pub Studio: South-Western College Pub
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Editorial Reviews: Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.