Cheap Book Store - Customer Loyalty: How to Earn It, How to Keep It

	List Price: $22.95 Our Price: $15.14 Your Save: $ 7.81 ( 34% ) Availability: Usually ships in 24 hours Manufacturer: Jossey-Bass
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Binding: Paperback EAN: 9780787963880 ISBN: 0787963887 Label: Jossey-Bass Manufacturer: Jossey-Bass Number Of Items: 1 Number Of Pages: 272 Publication Date: 2002-10-09 Publisher: Jossey-Bass Studio: Jossey-Bass
Related Items Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value The Power of Loyalty: 10 Essential Steps to Build a Successful Customer Loyalty Strategy The Thank You Economy Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods
Editorial Reviews: You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Modern Jeweler, Furniture Today-- now read the new and revised edition of the ground-breaking book that created all the buzz.