Cheap Book Store - Moments of Magic

List Price: $12.95
Our Price: $4.39
Your Save: $ 8.56 ( 66% )
Availability: N/A
Manufacturer: Alan Press

Average Customer Rating: [ not yet rated ]

Binding: Paperback
EAN: 9780963782007
ISBN: 0963782002
Label: Alan Press
Manufacturer: Alan Press
Number Of Pages: 158
Publication Date: 1996-09-01
Publisher: Alan Press
Studio: Alan Press

Related Items
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience Delivering Happiness: A Path to Profits, Passion, and Purpose Moments of Truth Raving Fans: A Revolutionary Approach To Customer Service

Editorial Reviews:
Shep Hyken's #1 seller! This is a clearly written, easy-to-read, easy to understand guide to customer service, and is for anyone in any job. Filled with information, techniques, and stories, it will teach you and everyone in your organization to deliver excellent service to your internal and outside customers.