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Book Store - Browse Customer Service Books

1.
The Innovator's Dilemma
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2.
Fish!
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Fish!
Manufacturer: Hyperion

3.
The Trusted Advisor
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4.
Raving Fans: A Revolutionary Approach To Customer Service
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5.
Selling the Invisible: A Field Guide to Modern Marketing
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6.
The Ultimate Question: Driving Good Profits and True Growth
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7.
Permission Marketing: Turning Strangers Into Friends And Friends Into Customers
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8.
The Designful Company: How to build a culture of nonstop innovation (Voices That Matter)
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9.
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
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10.
The Experience Economy: Work is Theater & Every Business a Stage
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